(Los Angeles, CA) Guests at Los Angeles International Airport (LAX) now have access to Guest Experience Members (GEMs) via a two-way video monitor that is part of a pilot program to bring virtual help to the airport's information booths.
The Virtual Assistance pilot program, which is now available in Terminal 2, allows airport guests to have real-time conversations with a customer service professional over a touch-free tablet system installed at the information booths. Virtual assistance is one of many innovations deployed to help guests travel safely at LAX.
(Los Angeles, CA) Each month, Los Angeles World Airports (LAWA) shares updates on current and upcoming construction projects at Los Angeles International Airport (LAX).
(Los Angeles, CA) Mayor Eric Garcetti today joined Los Angeles World Airports (LAWA) leadership to launch the Terminal Wellness Project deploying thermal camera technology that can help identify travelers with an elevated body temperature –– the latest measure in the city’s continuing response to the COVID-19 health crisis.
(Los Angeles, CA) Today marks the return of Lufthansa Airlines' nonstop service from Los Angeles International Airport (LAX) to Munich Airport (MUC), re-establishing a transatlantic flight that links the West Coast and Europe.
(Los Angeles, CA) Last week, the Los Angeles Board of Airport Commissioners (BOAC) approved the LAX Food Donation Policy. The policy enhances Los Angeles World Airports' (LAWA) sustainability efforts by requiring all food-serving businesses and organizations at Los Angeles International Airport (LAX) to participate in a food donation program.
(Los Angeles, CA) Memorial Day is historically among the busiest holiday weekends at LAX, but with the ongoing global COVID-19 pandemic and Safer at Home orders the airport expects to see far fewer passengers. For those with a need to fly in the coming days, the airport and its partners have implemented several changes that guests will see and experience.
(Los Angeles, CA) Beginning Monday, May 11, all persons within Los Angeles International Airport (LAX) terminals will be required to wear face coverings. This policy is in line with guidance from public health officials and mirrors the City of Los Angeles’ policy regarding the use of face coverings in stores and restaurants.
(Los Angeles, CA) Each month, Los Angeles World Airports (LAWA) shares updates on current and upcoming construction projects at Los Angeles International Airport (LAX).
(Los Angeles, CA) Due to limited flight and passenger activity, social distancing directives, terminal cleaning and sanitizing protocols, construction and a priority to keep all guests and employees at Los Angeles International Airport (LAX) safe and healthy, LAX’s Central Terminal Area (CTA) will restrict access 24 hours a day 7 days a week.
(Los Angeles, CA) As communities throughout California and the world fight the spread of COVID-19 by staying safer at home and avoiding non-essential travel, Los Angeles International Airport (LAX) continues to engage our communities – from the youngest to the oldest – with activities that are perfect for avid travelers.